Having your consultancy send you a 150-page action plan is a good point. But having them help you put it into action, that’s a real point..

What is the best operational and organizational design for my company?

Top executives have been asking themselves this simple question for years. It’s not enough to have a good product or service if the organization and operations are not structured to maximize customer satisfaction, competitiveness, and company profitability.

Moreover, in today’s constantly evolving environment, the adoption of technological and disruptive solutions requires the delivery of more complex and comprehensive services, beyond the traditional perspective. The goal is no longer just to make occasional or one-time sales, but to offer complementary and additional services that ensure maximum customer loyalty through comprehensive care.

At this point, the importance of that initial question grows significantly, as it becomes essential to design the organization and its operations to meet both current and future needs.

It’s true that companies rarely have surplus resources (financial, facilities, teams, human resources…). That’s why it’s so important to deeply understand the uniqueness of an organization, its culture, teams, leadership style, business model, and customers.

At dot consulting, we believe the best solution comes from working hand in hand with our clients, supporting them in designing an operating model and organization aligned with the company’s strategy and objectives.

Sustainability is no longer optional, it’s a strategic imperative. Companies face growing pressure from regulators, customers, investors, and employees to operate more responsibly and transparently. But beyond compliance, there is a clear opportunity to generate value, innovate, and lead.

At dot consulting, we offer a holistic approach to sustainability that delivers tangible business benefits in both the short and long term. Our team works side by side with clients to integrate sustainability into the core of their business from strategy design to the implementation of sustainable technology and innovation solutions.

The incorporation of technologies in companies is enabling large-scale automation of their operations. Technological advances such as sensors, computing power, storage capacity, artificial intelligence, mobility, robotics, 3D printing, etc., make it possible to generate great business value, disrupting classic models.

These technologies are already shaping new customer relationships, new growth scenarios, and radical efficiency improvements. Technologies are the enabler of this change process, but the true value of digital transformation lies in leveraging new ways of thinking and, ultimately, new business models.

Digital transformation accelerates change in the commercial process, and companies are more connected than ever to their customers. The vast diversity of marketing and sales channels causes confusion, making it difficult to keep people’s attention. Companies face increasing competition, from anyone, anywhere in the world.

dot consulting’s marketing consulting team supports clients in adapting and leveraging the disruption between the digital and physical worlds to create a competitive advantage through their sales and marketing. We understand the trends shaping their market, their challenges and opportunities, and create innovative ideas that put them in front of the people who matter most to them, the customers.

The world today moves faster than ever. Change is constant. Digital and technological progress is accelerating the convergence of industries and ideas. The disruption between the physical and digital world forces organizations to undergo constant reinvention.

Our organizational consulting unit supports clients in facing these challenges to make their organizations more efficient and effective. Working side by side, we help our clients accelerate change and improvements in their organizations, as well as create collaborations with other organizations.

At dot consulting, we believe that having a clear vision of the business model is a key factor in defining a company strategy that ensures present and future sustainability and growth.

When designing strategies and business models, we believe there are no secret or mysterious formulas. At dot consulting, we know that no one knows your business better than you, which is why we work closely with the top levels of the organization to search for and build the best alternatives for sustainable growth and lasting results.

Operational excellence throughout the entire value chain: from the moment a product or service is designed (R&D), through production, logistics, maintenance, sales and customer service, to administration and corporate services. Our goal is to help our clients improve agility and efficiency at every stage of the value chain in order to remain competitive.